What customers really want from a roofer:

In order for a roofing company to have success,  any roofing contractor needs to know what their customers are interested in.  taking a look at some of the most important trends in the industry is important for the perspective of any roofing contractor. Understanding the needs of customers for professional roofers can be important. Here are  some of the top takeaways from recent customer surveys and what they value from professional roofers:

An affordable quote:

Many homeowners look towards getting several different quotes for their roofing jobs.  If a roofing company is able to work more efficiently or offer quality products at a reasonable price, they can often win more contracts.

Quality references:

The best roofing companies are able to offer a series of references from their experience.  Many customers take a look at online reviews before they consider contacting a company for a quote.  By taking a look into the references and the quotes that are provided, a customer will have a better idea of how professional the service can be and if they can truly get value for the price that was quoted.

Rebates, warranties, and support for insurance:

 Roofing companies that work with insurance,  offer rebates and offer warranties often win out over the competition.  Individuals who are able to get access to a discount or rebate will be far more likely to work with a company.  If the contractor offers flexible financing or the option to work through an insurance company, this can add to the overall value of the service.

These are just a few of the top examples of items that customers are really looking for when they are seeking a roofer.  Consider your own priorities when you are looking towards hiring a roofing contractor.  Keep in mind that our company works to accommodate all of these needs for our customers. 

This post was written by Reggie Reed! Reggie is a state-certified roofing contractor and co-owner of Reggie Reed Roofing, the best commercial roofer in Pinellas County Florida. He is a 4th generation roofing contractor. RR Roofing offers a wide variety of roofing services for residential homes, apartment complexes, condos, commercial buildings, churches and more. Reggie enjoys dedicating his spare time to helping underprivileged youth in his community and traveling with his family and friends.

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